<?xml version="1.0" encoding="UTF-8" ?><!-- generator=Zoho Sites --><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:content="http://purl.org/rss/1.0/modules/content/"><channel><atom:link href="https://www.threedigital.com.au/news/tag/crm/feed" rel="self" type="application/rss+xml"/><title>Threedigital - CARETECH CONNECT #CRM</title><description>Threedigital - CARETECH CONNECT #CRM</description><link>https://www.threedigital.com.au/news/tag/crm</link><lastBuildDate>Sat, 28 Mar 2026 05:59:54 +1100</lastBuildDate><generator>http://zoho.com/sites/</generator><item><title><![CDATA[Digital Marketing Meets Client Management]]></title><link>https://www.threedigital.com.au/news/post/digital-marketing-meets-client-management</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/files/CRM vs CMS.png"/>Digital first providers are winning by connecting the journey from lead to CRM to CMS. Discover why modern aged care success depends on seamless onboarding, stronger retention, and the right digital tools driving every step.]]></description><content:encoded><![CDATA[Digital first providers are winning by connecting the journey from lead to CRM to CMS. Discover why modern aged care success depends on seamless onboarding, stronger retention, and the right digital tools driving every step.]]></content:encoded><pubDate>Wed, 26 Nov 2025 13:28:59 +1100</pubDate></item><item><title><![CDATA[The Final Countdown: What You Can Do Now Before Nov 1]]></title><link>https://www.threedigital.com.au/news/post/the-final-countdown-five-digital-readiness-steps-before-november-1</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/files/Final Count Down.png"/>The Support at Home reforms go live Nov 1. Providers can’t fully test claims until then, but you can prepare. From Services Australia access to data clean-ups, draft runs and staff playbooks, here are the steps to be ready on day one.]]></description><content:encoded><![CDATA[The Support at Home reforms go live Nov 1. Providers can’t fully test claims until then, but you can prepare. From Services Australia access to data clean-ups, draft runs and staff playbooks, here are the steps to be ready on day one.]]></content:encoded><pubDate>Thu, 16 Oct 2025 06:01:00 +1100</pubDate></item><item><title><![CDATA[Why Your Care Management System Will Make or Break Your Success Under Support at Home]]></title><link>https://www.threedigital.com.au/news/post/why-your-care-management-system-will-make-or-break-your-success-under-support-at-home</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/files/CMS threedigital.png"/>The Support at Home reforms start 1 Nov. Your Care Management System is now the key to compliance, efficiency, and client trust. Outdated systems risk delays and errors, while modern CMS tools enable automation and transparency. Are you ready?]]></description><content:encoded><![CDATA[The Support at Home reforms start 1 Nov. Your Care Management System is now the key to compliance, efficiency, and client trust. Outdated systems risk delays and errors, while modern CMS tools enable automation and transparency. Are you ready?]]></content:encoded><pubDate>Thu, 16 Oct 2025 05:02:46 +1100</pubDate></item><item><title><![CDATA[Smarter Systems, Better Care: Aged Care Webinar Series Presented by THREEDIGITAL and Enkindle]]></title><link>https://www.threedigital.com.au/news/post/smarter-systems-better-care-aged-care-webinar-series-presented-by-threedigital-and-enkindle1</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/files/Smarter Systems - Better Care THREEDIGITAL.png"/>Discover how digital transformation, AI, and smarter systems are reshaping aged care. The Smarter Systems BetterCare webinar series helps you assess your digital maturity, improve client outcomes, and take the next step with confidence. Come learn where you currently sit.]]></description><content:encoded><![CDATA[Discover how digital transformation, AI, and smarter systems are reshaping aged care. The Smarter Systems BetterCare webinar series helps you assess your digital maturity, improve client outcomes, and take the next step with confidence. Come learn where you currently sit.]]></content:encoded><pubDate>Sat, 02 Aug 2025 09:08:52 +1000</pubDate></item><item><title><![CDATA[Why Digital Marketing Is the Growth Engine of Future Aged Care Providers]]></title><link>https://www.threedigital.com.au/news/post/why-digital-marketing-is-the-growth-engine-of-future-aged-care-providers</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/images/digital_marketing_cartoon_16x9.jpg"/>The aged care market is shifting fast. Digital marketing is no longer optional. Learn how small to mid-sized providers can use smart funnels, lead tracking, AI tools, and multi-channel campaigns to grow with confidence in the Support at Home era.]]></description><content:encoded><![CDATA[The aged care market is shifting fast. Digital marketing is no longer optional. Learn how small to mid-sized providers can use smart funnels, lead tracking, AI tools, and multi-channel campaigns to grow with confidence in the Support at Home era.]]></content:encoded><pubDate>Wed, 25 Jun 2025 15:10:42 +1000</pubDate></item><item><title><![CDATA[When Janet’s Spreadsheet Brings Down The Whole Business]]></title><link>https://www.threedigital.com.au/news/post/when-janet-s-spreadsheet-becomes-the-whole-business</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/images/janet_superhero_threedigital_web_ready.jpg"/>Janet is the lifeblood of your home care business. She knows every client’s dog’s name, their cousin’s allergies, and exactly which biscuit goes with which shift. But her real power? "The Spreadsheet". One Excel file away from glory—or total system collapse. Let’s talk about that.]]></description><content:encoded><![CDATA[Janet is the lifeblood of your home care business. She knows every client’s dog’s name, their cousin’s allergies, and exactly which biscuit goes with which shift. But her real power? "The Spreadsheet". One Excel file away from glory—or total system collapse. Let’s talk about that.]]></content:encoded><pubDate>Fri, 23 May 2025 13:04:31 +1000</pubDate></item><item><title><![CDATA[From Manual to Magical: How Automation Is Transforming Home Care Admin]]></title><link>https://www.threedigital.com.au/news/post/from-manual-to-magical-how-automation-is-transforming-home-care-admin</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/images/cartoon_scheduler_web_ready.jpg"/>Drowning in paperwork and manual tasks? Discover how home care providers are freeing up hours each week through smart automation. From rostering to invoicing, learn how to let tech do the heavy lifting so your team can focus on what matters—caring.]]></description><content:encoded><![CDATA[Drowning in paperwork and manual tasks? Discover how home care providers are freeing up hours each week through smart automation. From rostering to invoicing, learn how to let tech do the heavy lifting so your team can focus on what matters—caring.]]></content:encoded><pubDate>Fri, 23 May 2025 12:14:31 +1000</pubDate></item><item><title><![CDATA[What Is an Aged Care Operating System?]]></title><link>https://www.threedigital.com.au/news/post/what-is-an-aged-care-operating-system</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/images/ACOP.png"/>What is an Aged Care Operating System? It’s the digital engine behind every aged care provider—connecting your CMS, scheduling, finance, compliance, and more. If it’s not maintained, it breaks down.]]></description><content:encoded><![CDATA[What is an Aged Care Operating System? It’s the digital engine behind every aged care provider—connecting your CMS, scheduling, finance, compliance, and more. If it’s not maintained, it breaks down.]]></content:encoded><pubDate>Thu, 27 Mar 2025 10:52:08 +1100</pubDate></item><item><title><![CDATA[Are You Tracking Your Leads? The Importance of Lead Nurturing in Aged Care]]></title><link>https://www.threedigital.com.au/news/post/are-you-tracking-your-leads-the-importance-of-lead-nurturing-in-aged-care</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/files/How Are You Managing Your Aged Care Waitlist.png"/>Are you losing potential clients to competitors? In aged care, every lead matters. If you’re not tracking and nurturing them, they’ll go elsewhere. Discover why lead management is critical, how a CRM can help.]]></description><content:encoded><![CDATA[Are you losing potential clients to competitors? In aged care, every lead matters. If you’re not tracking and nurturing them, they’ll go elsewhere. Discover why lead management is critical, how a CRM can help.]]></content:encoded><pubDate>Sun, 16 Mar 2025 05:58:45 +1100</pubDate></item><item><title><![CDATA[Preparing for Aged Care Reforms: Essential Steps for Providers in Embracing Digital Transformation]]></title><link>https://www.threedigital.com.au/news/post/preparing-for-aged-care-reforms-essential-steps-for-providers-in-embracing-digital-transformation</link><description><![CDATA[<img align="left" hspace="5" src="https://www.threedigital.com.au/images/202409_Support_at_home_blog-01-2-1024x536.webp"/>Are you ready for the Support at Home changes? Aged care providers must ensure their CRM/CMS systems can handle new data, reporting, and client management demands. Digital readiness will be crucial to stay compliant, efficient, and deliver high-quality care in a transformed aged care landscape.]]></description><content:encoded><![CDATA[Are you ready for the Support at Home changes? Aged care providers must ensure their CRM/CMS systems can handle new data, reporting, and client management demands. Digital readiness will be crucial to stay compliant, efficient, and deliver high-quality care in a transformed aged care landscape.]]></content:encoded><pubDate>Wed, 13 Nov 2024 16:35:12 +1100</pubDate></item></channel></rss>