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Book a Demo | Sandwai – Client Management System for Aged & Home Care
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Affordable Home Care Software 

When you work with us, you are not just choosing a software vendor. You are choosing a partner who understands the aged care and home care operating environment in its entirety.


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Sandwai is a modern, cloud-based client management system designed specifically for aged care, home care, and disability service providers. It brings together client intake, care planning, rostering, billing, case notes, and compliance into one easy-to-use platform. Built for Australian providers and aligned with programs like NDIS, HCP, CHSP, and Support at Home, Sandwai helps teams streamline operations, reduce admin, and deliver high-quality care with greater efficiency and visibility.

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5 Star Affordability Rating  (See the review)

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Top 5 Key Features of Sandwai

1. Smart, Intelligent AI Scheduling
Sandwai uses intelligent logic to automatically match care workers with clients based on skills, availability, qualifications, preferences, and location. This reduces scheduling errors, travel time, and manual coordination while improving continuity of care and service efficiency.

2. Full Support for Government and Community Services
Sandwai is purpose-built to handle complex service delivery and billing across Home Care Packages, NDIS, CHSP, Support at Home, DVA, and private services. It also supports community-based programs including Meals on Wheels, home maintenance, transport, and fleet coordination, giving providers a complete end-to-end solution.

3. Seamless Integration with Key Systems
Sandwai connects effortlessly with the systems you already use. Whether it's finance and payroll platforms like Xero or MYOB, HR systems like Employment Hero, or CRMs like HubSpot or Zoho, Sandwai ensures everything works together to streamline your operations and eliminate double-handling.

4. Comprehensive Records Management
All client information is stored securely in one place, including care plans, assessments, documents, communication logs, funding arrangements, medical notes, and goal tracking. This supports compliance, coordination, and better decision-making across your teams.

5. Mobile-Ready for Frontline Teams
With a dedicated mobile app for care workers, Sandwai empowers your team in the field. Staff can view their schedules, update case notes, check in and out of visits, and access client information on the go, helping maintain quality and responsiveness wherever they are.

Secure by Design 

ISO 27001 Certified Infrastructure

Sandwai is built on systems that align with ISO 27001 standards for information security, ensuring your organisation meets strict international benchmarks for data protection and risk management.

Single Sign-On with Microsoft and Google

Sandwai supports secure authentication through Microsoft and Google Single Sign-On, allowing teams to access the system using existing credentials while enhancing security through managed identity controls.

Role-Based Access Controls

With customisable, role-based security settings, Sandwai ensures staff only see what they need to. This protects sensitive information and aligns with best practice governance across aged care and home care operations.

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100's of Integrations

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Sandwai offers a mature, well-documented REST API with consistent resource design, high rate limits, and strong authentication, making it ideal for real-time integration across CRMs, HRIS, finance, payroll, timesheeting, and quality management systems. Its integration model supports both push and pull data flows, allowing for seamless interoperability and automation across your entire aged care technology ecosystem.

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Why Choose Us as Your Sandwai Implementation Partner

When you work with us, you are not just choosing a software vendor. You are choosing a partner who understands the aged care and home care operating environment in its entirety.


As an official Sandwai implementation partner, we bring deep sector-specific expertise that extends beyond the software itself. We know the operational challenges that providers face across home care packages, NDIS, CHSP, HCP, Support at Home, private services, and Meals on Wheels. Our background means we can help you implement Sandwai as part of your broader care ecosystem.

The Advantage of Working With Us

We understand aged care operations


We do not just implement Sandwai. We implement results. Our team has decades of experience in aged care and home care, and we understand the systems and structures that support your work. This includes compliance, service delivery, governance, and client outcomes.


We make sure everything connects

We help ensure that your client management system does not end up operating in isolation. We support seamless integration between Sandwai and your other key systems including HR platforms, payroll, finance tools, marketing CRMs, and compliance software. Whether you use Xero, MYOB, Employment Hero, Zoho, HubSpot, or something else, we make it all work together.


We support the entire customer journey

Our expertise extends from marketing to intake to care delivery. If you have a CRM at the front of your pipeline, we will ensure it integrates with your client management workflows. This helps reduce double-handling and creates a consistent and connected client experience.


We give you more for the same cost

Choosing us does not mean paying more. In many cases, it will cost you the same or even less than working directly with a vendor. But you receive more. More experience. More strategic insight. More integration support. More confidence that the entire operating model will function as a cohesive system.


You are not buying software. You are building a platform

We do not just install Sandwai. We help you build a scalable, integrated care platform that supports growth, improves care delivery, and simplifies your day-to-day operations.

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Just some of our Clients

What You Can Expect

End-to-end implementation of Sandwai

We guide you through every step, from initial setup to full configuration, ensuring Sandwai is aligned with your care delivery model.

Integration 

We connect Sandwai seamlessly with the systems you already use, HRIS, Finance, Payroll. Creating a unified  environment.

Workflows optimisation 

We map and customise workflows to reflect the way your staff actually work, improving adoption and reducing admin.

Ongoing support after go-live

We remain a trusted partner long after implementation, supporting your team with training, updates, and continuous improvements.

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