Scheduling and Rostering Reviews.
Getting rostering and scheduling right is critical in aged care and disability services. Poorly managed rosters can lead to staff burnout, missed visits, compliance issues, and increased costs. We help providers review and optimise their scheduling and rostering processes to ensure the right people are in the right place at the right time.
Our goal is to help you build a workforce model that is sustainable, efficient, and supports high quality care.
More Than Just Shifts
Scheduling is about more than filling shifts. It is about understanding client needs, staff preferences, award interpretation, service delivery patterns, and operational constraints. Whether you are using a digital rostering system or still relying on spreadsheets, our reviews uncover inefficiencies, risks, and opportunities for improvement.
We bring clarity to what is often one of the most stressful parts of running aged care and disability services.
What We Review
Our scheduling and rostering reviews are tailored to your organisation and include:
Current State Analysis
We assess how you are currently scheduling staff, including manual and system-based processes, allocation logic, client matching, and how well your model supports service delivery.Award Interpretation and Compliance
We review your application of relevant awards and EBAs to ensure your rostering practices align with requirements around hours, breaks, shift types, penalties, and allowances.System Use and Workflow Review
We evaluate how your rostering software is being used, looking at configuration, workflow setup, and staff training. Many systems are only used at a basic level, and there is often room to unlock more value.Workforce Planning and Client Matching
We look at how effectively staff are being matched to clients, and whether your current roster supports continuity of care, geography, qualifications, and preferences.Efficiency and Cost Review
We analyse coverage gaps, overtime usage, unfilled shifts, and double handling. This helps identify areas where better processes or tools can reduce costs and improve outcomes.Best Practice and Recommendations
We provide a set of clear, practical recommendations based on best practices from across the industry. This includes short-term fixes and long-term improvements.
Contact us.
Why This Matters
Your roster is the bridge between your services and your team. It affects client satisfaction, staff morale, and financial performance. Getting it right can unlock major benefits, but getting it wrong can lead to serious risk.
We understand the pressures of managing a diverse and mobile workforce, and we bring practical, hands-on experience to help you move forward with confidence.
Book a Review
If your rostering process feels like a constant headache, or you know there is room to improve but do not know where to start, let us help. Reach out for a free consultation and let’s talk about how we can make your scheduling and rostering work better for your team and your clients.