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Glenn Payne

Blog by Glenn Payne

Come and See Us at the 2025 Ageing Australia National Conference

Come and See Us at the 2025 Ageing Australia National Conference

By Glenn Payne

Join us at the 2025 Ageing Australia Conference. THREEDIGITAL is helping aged care providers across the country improve their IT maturity, get ready for Support at Home, and make the most of their systems with our Aged Care Premium Support. Come have a chat with us in September.
02.08.2025 06:45 AM - Comment(s)
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Why Digital Marketing Is the Growth Engine of Future Aged Care Providers

Why Digital Marketing Is the Growth Engine of Future Aged Care Providers

By Glenn Payne

The aged care market is shifting fast. Digital marketing is no longer optional. Learn how small to mid-sized providers can use smart funnels, lead tracking, AI tools, and multi-channel campaigns to grow with confidence in the Support at Home era.
25.06.2025 03:10 PM - Comment(s)
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Don’t Take Your Foot Off the Pedal: Use the Extra Four Months to Get Support at Home Ready

Don’t Take Your Foot Off the Pedal: Use the Extra Four Months to Get Support at Home Ready

By Glenn Payne

The Support at Home delay isn’t a break — it’s your big opportunity. Are you still stuck in manual mode? Here's what smart providers are doing now to leap ahead. Don’t fall behind while others level up. Find out how to use the next 4 months to get future-ready.
25.06.2025 02:55 PM - Comment(s)
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How Smaller Aged Care Providers Can Compete with the Big Players

How Smaller Aged Care Providers Can Compete with the Big Players

By Glenn Payne

Small aged care providers have a unique edge in the Support at Home reforms. Agility, culture, and digital maturity can help you outpace the big players. Discover how to turn your size into a strategic advantage in our latest blog. Don’t wait. Now is the time to act.
25.06.2025 02:37 PM - Comment(s)
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When Janet’s Spreadsheet Brings Down The Whole Business

When Janet’s Spreadsheet Brings Down The Whole Business

By Glenn Payne

Janet is the lifeblood of your home care business. She knows every client’s dog’s name, their cousin’s allergies, and exactly which biscuit goes with which shift. But her real power? "The Spreadsheet". One Excel file away from glory—or total system collapse. Let’s talk about that.
23.05.2025 01:04 PM - Comment(s)
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“We’ve Got a System for That” — The Problem with Too Many Tools

“We’ve Got a System for That” — The Problem with Too Many Tools

By Glenn Payne

You’ve got a system for everything — CMS, CRM, HR, finance, compliance. But none of them talk. Data’s duplicated, staff are burnt out, and the tech stack is out of control. Sound familiar? Here’s why it’s time to stop stacking and start streamlining.
23.05.2025 12:33 PM - Comment(s)
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From Manual to Magical: How Automation Is Transforming Home Care Admin

From Manual to Magical: How Automation Is Transforming Home Care Admin

By Glenn Payne

Drowning in paperwork and manual tasks? Discover how home care providers are freeing up hours each week through smart automation. From rostering to invoicing, learn how to let tech do the heavy lifting so your team can focus on what matters—caring.
23.05.2025 12:14 PM - Comment(s)
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We are hiring

We are hiring

By Glenn Payne

Curious about tech but come from aged care or disability services? We’re hiring! Join THREEDIGITAL as an Application Support Analyst – no IT degree needed, just heart, smarts, and a drive to learn. Fully remote and flexible.
01.04.2025 09:14 AM - Comment(s)
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What Is an Aged Care Operating System?

What Is an Aged Care Operating System?

By Glenn Payne

What is an Aged Care Operating System? It’s the digital engine behind every aged care provider—connecting your CMS, scheduling, finance, compliance, and more. If it’s not maintained, it breaks down.
27.03.2025 10:52 AM - Comment(s)
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Are You Tracking Your Leads? The Importance of Lead Nurturing in Aged Care

Are You Tracking Your Leads? The Importance of Lead Nurturing in Aged Care

By Glenn Payne

Are you losing potential clients to competitors? In aged care, every lead matters. If you’re not tracking and nurturing them, they’ll go elsewhere. Discover why lead management is critical, how a CRM can help.
16.03.2025 05:58 AM - Comment(s)
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