CARETECH CONNECT

Understanding the Importance of CRM, Intake Process, and Client Journey in Aged Care

Learn the importance of CRM, intake processes, and client journey mapping in aged care. Discover how digital transformation enhances client engagement, streamlines operations, and improves compliance. Watch our webinar recording to see key strategies for a competitive edge in the aged care sector.

13.11.2024 03:28 PM - Comment(s)

Understanding the Critical Difference Between CRM and CMS in Aged and Disability Care

By Glenn Payne

This article explores the differences between CRM and CMS. CRMs focus on attracting and nurturing leads through digital marketing, while CMSs manage client relationships, scheduling, and service delivery in aged and disability care.

03.05.2024 05:39 AM - Comment(s)

AI in Aged Care

By Glenn Payne

The Aged Care sector, stressed by staff shortages and the pandemic, could benefit from AI technology. AI assists in pain management and monitoring in facilities and homes, improving efficiency and care outcomes while maintaining personalized care.

02.05.2024 02:02 PM - Comment(s)

Explore Industry Leading Webinars at Enkindle Consulting

By Glenn Payne

Explore top industry webinars at Enkindle Consulting, designed to update you on the latest in aged care and regulatory changes. Gain invaluable insights from experts. Register now to enhance your professional knowledge and skills!

02.05.2024 01:36 PM - Comment(s)

Scheduling - Tips Continued 6-10

By Glenn Payne

Having an efficient scheduling team is akin to having a healthy heart; it serves as the central pillar that keeps all other aspects functioning smoothly.

22.08.2023 01:28 PM - Comment(s)

Scheduling - Top 5 Tips

By Glenn Payne

Having an efficient scheduling team is akin to having a healthy heart; it serves as the central pillar that keeps all other aspects functioning smoothly.

27.07.2023 03:46 AM - Comment(s)

Telstra Discontinue Community Care Applications

By Glenn Payne

In a surprising announcement in October 2022, Telstra Health revealed its decision to discontinue investment, development, and support for several of its products. This news has left many aged and disability providers in Australia disappointed and inconvenienced. The affected software includes Home...

21.07.2023 07:47 AM - Comment(s)

The importance of good scheduling and rostering in community aged care

By Glenn Payne

One critical element of this support is good scheduling and rostering. In this blog post, we will discuss the importance of good scheduling and rostering in community aged care.

20.03.2023 01:49 PM - Comment(s)

The importance of a good application procurement process

By Glenn Payne

In today's digital age, applications have become a vital component for businesses and organizations to achieve their goals.

20.03.2023 01:41 PM - Comment(s)

Tips to reduce buyers regret

By Glenn Payne

When selecting your client management system or CRM to run your home care or disability service, it’s important not to purchase a system in isolation of other software applications.

16.03.2023 12:22 PM - Comment(s)

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CARETECH CONNECT

Understanding the Importance of CRM, Intake Process, and Client Journey in Aged Care

Understanding the Critical Difference Between CRM and CMS in Aged and Disability Care

AI in Aged Care

Explore Industry Leading Webinars at Enkindle Consulting

Scheduling - Tips Continued 6-10

Scheduling - Top 5 Tips

Telstra Discontinue Community Care Applications

The importance of good scheduling and rostering in community aged care

The importance of a good application procurement process

Tips to reduce buyers regret

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