Audience: Executives, care managers, innovation leads, operations leaders

Technical knowledge: Beginner to intermediate

The Support at Home reforms are fast approaching, and digital readiness will be one of the key factors that determines whether providers thrive or struggle. Is your organisation truly prepared for the digital demands of modern home care?

In this session, we will explore the concept of digital maturity and what it means in today’s aged and community care environment. You will learn how to assess your organisation’s current level using simple frameworks, how to benchmark against sector expectations, and how to build a step-by-step plan to improve your digital capabilities over time.

From basic systems and paper-based processes to integrated data platforms and mobile-enabled teams, we will walk through each stage of maturity with practical, real-world examples.

What you’ll learn

• How to assess your organisation's digital maturity level

• What a modern digital home care environment looks like

• The steps to move from basic to advanced systems

• Frameworks for planning and benchmarking your digital progress

Event details

Date: Tuesday, 21 October 2025
Time: 1:00 PM – 2:00 PM AEDT
Location: Online