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Blog tagged as CRM

Understanding the Importance of CRM, Intake Process, and Client Journey in Aged Care

Understanding the Importance of CRM, Intake Process, and Client Journey in Aged Care

By Glenn Payne

Learn the importance of CRM, intake processes, and client journey mapping in aged care. Discover how digital transformation enhances client engagement, streamlines operations, and improves compliance. Watch our webinar recording to see key strategies for a competitive edge in the aged care sector.
13.11.2024 03:28 PM - Comment(s)
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Understanding the Critical Difference Between CRM and CMS in Aged and Disability Care

Understanding the Critical Difference Between CRM and CMS in Aged and Disability Care

By Glenn Payne

This article explores the differences between CRM and CMS. CRMs focus on attracting and nurturing leads through digital marketing, while CMSs manage client relationships, scheduling, and service delivery in aged and disability care.
03.05.2024 05:39 AM - Comment(s)
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Telstra Discontinue Community Care Applications

Telstra Discontinue Community Care Applications

By Glenn Payne

In a surprising announcement in October 2022, Telstra Health revealed its decision to discontinue investment, development, and support for several of its products. This news has left many aged and disability providers in Australia disappointed and inconvenienced. The affected software includes Home...
21.07.2023 07:47 AM - Comment(s)
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The importance of a good application procurement process

The importance of a good application procurement process

By Glenn Payne

In today's digital age, applications have become a vital component for businesses and organizations to achieve their goals.
20.03.2023 01:41 PM - Comment(s)
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Tips to reduce buyers regret

Tips to reduce buyers regret

By Glenn Payne

When selecting your client management system or CRM to run your home care or disability service, it’s important not to purchase a system in isolation of other software applications.
16.03.2023 12:22 PM - Comment(s)
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