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How Smaller Aged Care Providers Can Compete with the Big Players

How Smaller Aged Care Providers Can Compete with the Big Players

By Glenn Payne

Small aged care providers have a unique edge in the Support at Home reforms. Agility, culture, and digital maturity can help you outpace the big players. Discover how to turn your size into a strategic advantage in our latest blog. Don’t wait. Now is the time to act.
25.06.2025 02:37 PM - Comment(s)
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When Janet’s Spreadsheet Brings Down The Whole Business

When Janet’s Spreadsheet Brings Down The Whole Business

By Glenn Payne

Janet is the lifeblood of your home care business. She knows every client’s dog’s name, their cousin’s allergies, and exactly which biscuit goes with which shift. But her real power? "The Spreadsheet". One Excel file away from glory—or total system collapse. Let’s talk about that.
23.05.2025 01:04 PM - Comment(s)
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“We’ve Got a System for That” — The Problem with Too Many Tools

“We’ve Got a System for That” — The Problem with Too Many Tools

By Glenn Payne

You’ve got a system for everything — CMS, CRM, HR, finance, compliance. But none of them talk. Data’s duplicated, staff are burnt out, and the tech stack is out of control. Sound familiar? Here’s why it’s time to stop stacking and start streamlining.
23.05.2025 12:33 PM - Comment(s)
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From Manual to Magical: How Automation Is Transforming Home Care Admin

From Manual to Magical: How Automation Is Transforming Home Care Admin

By Glenn Payne

Drowning in paperwork and manual tasks? Discover how home care providers are freeing up hours each week through smart automation. From rostering to invoicing, learn how to let tech do the heavy lifting so your team can focus on what matters—caring.
23.05.2025 12:14 PM - Comment(s)
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We are hiring

We are hiring

By Glenn Payne

Curious about tech but come from aged care or disability services? We’re hiring! Join THREEDIGITAL as an Application Support Analyst – no IT degree needed, just heart, smarts, and a drive to learn. Fully remote and flexible.
01.04.2025 09:14 AM - Comment(s)
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What Is an Aged Care Operating System?

What Is an Aged Care Operating System?

By Glenn Payne

What is an Aged Care Operating System? It’s the digital engine behind every aged care provider—connecting your CMS, scheduling, finance, compliance, and more. If it’s not maintained, it breaks down.
27.03.2025 10:52 AM - Comment(s)
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Are You Tracking Your Leads? The Importance of Lead Nurturing in Aged Care

Are You Tracking Your Leads? The Importance of Lead Nurturing in Aged Care

By Glenn Payne

Are you losing potential clients to competitors? In aged care, every lead matters. If you’re not tracking and nurturing them, they’ll go elsewhere. Discover why lead management is critical, how a CRM can help.
16.03.2025 05:58 AM - Comment(s)
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Aged Care Provider Digital Readiness Checklist for Nov 1

Aged Care Provider Digital Readiness Checklist for Nov 1

By Glenn Payne

The Department of Health has released a Digital Readiness Checklist to help providers prepare for the upcoming reforms, including Support at Home.
07.03.2025 02:03 PM - Comment(s)
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Is Your Aged Care Organisation Getting the Most Out of its CMS?

Is Your Aged Care Organisation Getting the Most Out of its CMS?

By Glenn Payne

Is your CMS optimised, or are you still stuck using spreadsheets and workarounds? Do you have the expertise to train staff, create workflows, and streamline scheduling? If not, CareOps as a Service (COaaS) could be for you.
21.02.2025 03:26 PM - Comment(s)
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Transition Support Grant (GO7421)

Transition Support Grant (GO7421)

By Glenn Payne

The Support At Home & New Aged Care Act Transition Support Grant (GO7421) offers $10,000 for HCP and CHSP providers to upgrade IT systems and train staff for compliance with new reporting and claiming requirements from 1 July 2025. Apply by 25 Feb 2025. Need help? THREEDIGITAL can assist!
11.02.2025 03:16 PM - Comment(s)
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